If you need support and maintenance assistance, we can offer a maintenance arrangement after the implementation of MetaShare.
Ways works with a proactive maintenance model. Proactivity consists of anticipating and minimizing possible future disruptions.
In order to have a long-term sustainable solution, we would recommend that, in addition to appointing a maintenance manager, you also appoint one (or more) persons to key roles such as:
- Metadata and search engine manager
- Responsible for collaboration
- Responsible for document management