The challenge
Heba Fastighets AB is a housing company that owns and manages 3,200 rental apartments, 700 apartments in nursing homes, 350 premises in the Stockholm region and Mälardalen. Heba had recently adopted Microsoft 365 as its cloud platform and selected MetaShare as its document management solution. MetaShare is a service based on SharePoint that makes it easy to create, find and manage documents in Microsoft 365.
Heba did not have a backup of its files in the cloud. This was a problem because Microsoft 365 only offers a limited recovery function for deleted documents. If a document is accidentally or intentionally deleted, it can only be recovered within 93 days of the deletion date. After that, the document is gone forever.
Heba wanted a more robust and reliable backup solution that could protect their documents against accidental or intentional deletion, corruption, viruses, ransomware or other threats. They also wanted the ability to restore individual documents, folders or entire websites if necessary, without having to contact Microsoft support.
The solution
Heba approached Ways, a Microsoft partner specializing in Microsoft 365 and MetaShare. Ways has extensive experience in helping customers optimize their document management in the cloud.
Ways analyzed Heba’s needs and recommended AvePoint Cloud Backup as the best solution for their situation. AvePoint Cloud Backup is a cloud-based service that automatically backs up Microsoft 365 data, including SharePoint, OneDrive, Teams, Exchange, and Dynamics 365. AvePoint Cloud Backup provides full control over backup frequency, storage location, restore level and data retention. AvePoint Cloud Backup is one of the few providers that can restore the metadata taxonomy stored in SharePoint’s term store.
Ways helped Heba to choose the right license package for AvePoint Cloud Backup, which is based on the number of users and the desired backup frequency. The actual implementation and configuration of AvePoint Cloud Backup was carried out by AvePoint, which is also responsible for the operation and support of the service.
The result
With AvePoint Cloud Backup, Heba has a safe and reliable backup solution that protects their documents in Microsoft 365 and MetaShare. Heba can now restore their documents when needed, whether it is an individual document, a folder, a website or the entire organization. Heba can also choose to restore the documents to the same or a different location, and keep or replace the existing files.
AvePoint Cloud Backup gives Heba full control over their backup strategy and makes them independent of Microsoft’s limited recovery capability. Heba also no longer has to worry about losing important information due to human error, malicious attacks or other accidents. Heba can now focus on their core business and trust that their documents are safe and available in the cloud.